consumer affairs, Tag

Source confirms decision that will help meet net zero targets and pledge to cut energy bills by £300

Ofgem urges those who still have old Radio Teleswitch Service meters to contact their supplier, but it hasn’t been easy for Sally Jaine

Make UK tells government that prices threaten to derail industrial strategy as Energy UK calls for charges to be ‘rebalanced’

New nuclear power stations will cost billions to build and run, and cost taxpayers and energy customers dear, says John French. Plus a letter from Dr David Lowry

From nationalising gas plants to boosting renewables, how soaring prices could be tackled

Supplier rallies small businesses as critics say overhaul would harm development of clean energy

Poorer households shut out of heat pump market and grants should be increased to speed up rollout, thinktank says

Research finds proposal may also drive up cost of building new windfarms as developers need higher subsidies to offset cost

Millions of devices have been left to go into ‘dumb’ mode, where they stop automatically transmitting readings

Thinktank’s warning follow reports that Labour is considering cuts to budget of company it set up to drive renewable power

There is little middle ground in the battle over zonal pricing – and the energy secretary has only months to settle dispute

Behaviour experts say misinformation shared in media and by other stakeholders is impeding uptake

As the clocks go back, our experts answer queries about gas and electricity use, be it for drying clothes, doing the washing up or sorting the heating

We needed the gas supply cut off so we could install a heat pump to help the environment

Trying to get some redress from green energy installers when things go wrong is a long, hard slog